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October Product Update

By

Danielle Man, CTO

Hi, we hope you're enjoying the spooky season! The Longeye team was in Denver last week for IACP, and it was great to see so many of you in person, make new connections, and hear your excitement and enthusiasm for how Longeye is helping with your investigations.

Here's what's new in Longeye this month:

💬 Chat with Documents

Have you ever had to go through a long PDF document with pages of emails, or maybe a CSV with extensive text messages? Now, these files will show up in the Documents explorer with a “Chat” icon next to them. Interrogate these files like you do your audio, video, and images – with deep-linked citations of course.

⭐ Document Relevance Scores & Improved PDF Parsing

Just like in the other Explorers, Longeye now automatically scores each document based on its content’s relevance to the case details you provided. Longeye can flag connections and contradictions across your evidence, and we have improved our PDF processing to also read scanned documents and handwritten notes in your case details.

Faster Processing

Processing is now dramatically faster. After your files finish uploading, you'll start seeing results within minutes instead of waiting for entire batches to complete.

🎥 Support for All Video Formats

When we first rolled out support for video analysis last month, it only worked for .mp4. Now, we support all video formats – .mov, .avi, .mkv, .3gp, .webm, .wmv, .flv, .m4v, .mpeg, .mgp, etc! We’re looking forward to hearing about what you find.

🎙️ Smarter Audio Analysis

We've made major improvements to transcription accuracy and readability:

  • Case-specific vocabulary: Longeye now extracts case-relevant keywords for better accuracy with proper nouns and slang

  • "Sounds like" matching: The system is now trained to allow for less-precise matching, so that you can be certain you don’t miss a reference, even when audio quality is poor

  • Improved readability: Long conversations are now broken up into smaller 20-second segments with intelligent splitting at sentence boundaries, making transcripts easier to follow along when one person is talking for a long time

🖼️ Improved Image Explorer

We added a pan & zoom capability to our image explorer and improved its layout so you can easily see each picture’s relevance score, relevance explanation, caption, and file name – right alongside the image itself.

📊 Activity Log

For your IT and compliance teams, we’ve added an audit log page directly in the app. This will tell you about all core events, like when a new user is added to your account, when new evidence has been uploaded, or when someone’s role has changed.

📤 Upload Improvements

We've made file uploads more flexible and reliable:

  • Drag and drop from anywhere: Upload files from any page within a case

  • Stay logged in during large uploads: No need to wiggle your mouse while uploading large bodycam files

  • Better validation: The Case Details page now redirects to evidence when files are uploaded to it that are only supported for evidence analysis

🛠️ Under the Hood

Under the hood, we've been working hard to make initial file processing faster and more reliable, and we have improved your ability to see how file processing is going on the Evidence page with a "Processing files..." indicator. We've also released dozens of small improvements based on your feedback at IACP, including better keyboard shortcuts, clearer role selection, and visual polish across the application.

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Questions or feedback? We'd love to hear from you! You can reach us at team@longeye.com.

The Longeye Team 🎃